Regulation & Licensing 

Stake is a Registered Financial Services Provider under the Financial Services Providers Act 2008 (No. FSP774414). While Stake is not the offeror of the relevant US securities in New Zealand, we facilitate trades which are executed by DriveWealth, a US regulated broker-dealer.

We have a transitional licence as a financial advice provider under the Financial Markets Conduct Act 2013. However, the content on this website has not been prepared to take into account any of your individual objectives, financial situation or needs. To the extent you require further information about the relevant New Zealand legislation that may apply, or require specific advice, please contact your legal and/or financial adviser (as appropriate).

Dispute Resolution

As Stake is registered on the FSPR, we are  a member of the FSCL dispute resolution scheme in New Zealand. Please refer to section 36 of Terms and Conditions (New Zealand Service) for more information on how you can contact FSCL.

As a company born to improve the investing and trading landscape around the world, we welcome feedback and will work hard to resolve issues with you directly, including in relation to transfers and trading. We take these seriously and carry any issues forward to our partners, and ensure that you are kept whole.

As customers also enter into an agreement with DriveWealth when opening an account, you will also have access to the dispute resolution processes set out in those agreements.