Regulation and licensing
Stake is a Registered Financial Services Provider under the Financial Services Providers Act 2008 (No. FSP774414). While Stake is not the direct offeror U.S. securities in New Zealand; we facilitate trades which are executed by DriveWealth, a U.S.-regulated broker-dealer.
We have a transitional licence as a financial advice provider under the Financial Markets Conduct Act 2013. However, the content on the Stake website has not been prepared to take into account your individual objectives, needs or financial situation. Should you require specific advice or further information about the relevant New Zealand legislation that may apply, please contact your legal and/or financial advisor (as appropriate).
Dispute resolution
Stake is a member of the FSCL dispute resolution scheme in New Zealand and registered on the FSPR. Please refer to Section 376 of our Terms and Conditions for more information on how you can contact FSCL. As Stake customers enter into an agreement with our U.S. broker-dealer partner DriveWealth, you’ll also have access to their dispute resolution processes.
We strive to improve your investing experience, including transfers and trades, and welcome any feedback you may have. You can always get in touch with our customer support here.